Shipping Policy
Shipping & Delivery Information
This Shipping Policy explains how orders are processed, shipped, and delivered. We aim to provide clear and accurate information so you know exactly what to expect when placing an order with us.
Shipping Availability
We currently ship within the United States only. We do not offer international shipping at this time.
Shipping Costs
Free Standard Shipping: All orders include free standard shipping. There are no additional shipping fees or hidden charges. The price shown at checkout is the final price and includes all applicable taxes and fees.
Order Processing
- Customer Support Hours: Monday through Friday, 9:00 AM – 6:00 PM EST
- Order Cutoff Time: Orders placed after 6:00 PM EST will begin processing on the next business day
- Processing Time: Orders are processed within 2 to 4 business days before shipment
Shipping & Delivery Timeframes
- Shipping Carriers: We ship using reputable carriers such as USPS, UPS, or FedEx
- Transit Time: Once shipped, delivery typically takes 3 to 6 business days
- Total Estimated Delivery Time: Orders generally arrive within 7 to 10 business days from the date the order is placed (processing + transit)
Order Tracking
After your order ships, a tracking number will be sent to your email within 24 to 72 hours. Tracking information may take up to 24 hours to update once the carrier scans the package.
Delivery Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Carrier delays or operational issues
- High shipping volumes during peak seasons
- Incorrect or incomplete shipping addresses
If your order experiences an unusual delay, please contact us and our support team will assist you.
Contact Information
If you have questions regarding shipping or delivery, please reach out to us:
- Email: Support@vylorea.com
- Phone: (321) 404-6790
We aim to respond to all inquiries within 24 business hours.